COVID-19 SERVICE UPDATES
To help prevent the spread of COVID-19, the City of Mount Pearl is working to manage the risk for our community to the extent that we can. The City is supporting the direction from both Federal and Provincial government, health authorities and agencies, and taking measures necessary to protect our employees, residents and businesses.
The City has aligned services and programming with the Alert Levels outlined in the Government of Newfoundland and Labrador NL Life with COVID-19 Plan. Please see below for the latest information, this page will be updated regularly as new details are released.
Mandatory Face Masks
Effective Monday, August 24, 2020, non-medical masks are mandatory in all public indoor spaces in Newfoundland and Labrador. This includes all City of Mount Pearl facilities. Full details, including exemptions, can be viewed here: bit.ly/3175Y9d
Facilities & Recreation
As the province moves to Alert Level 2 on Saturday, March 27th, 2021, City facilities will be reopening to the public on the following dates:
- City Hall – Monday, April 5th
- Depot (IPW) – Monday, April 5th
- Glacier Arena – Sunday, March 28th
- Reid Centre – Sunday, March 28th
- Summit Centre
- Fitness Centre – Sunday, March 28th
- The Pool – Monday, March 29th
- Gloria Pearson Community Centre – Monday, April 5th
We continue to take direction from our public health agencies around the operation of our City’s facilities and programs.
The following outdoor recreation spaces are open:
- All walking trails throughout the City
- St. David’s Park
- Playgrounds and tot lots
- Mount Pearl Dog Park
- All fields, courts and the skate park
Provincial guidelines for preventing the spread of COVID-19 are encouraged at all times including keeping proper distance from others (6ft/2m), frequent hand washing, and covering coughs/sneezes. Please wear a mask whenever you are near people that are not a part of your household bubble.
The City’s first priority is to protect the health and wellness of our residents and employees, and at times some services may be impacted. The City is currently offering:
- Garbage collection, as per the regular schedule
- Recycling collection, as per the regular schedule:
- Place no more than six (6) bags of recyclables per household to the curb
- Torn bags will not be accepted, and any loose recycling will be the responsibility of the resident
- Litter collection
- Street and sidewalk cleaning
- Development and building permit applications
- Private sewer line
- Facilities maintenance
- Water testing
- Essential water and sewer operations
- Municipal enforcement
- Public council meetings (conducted virtually and streamed online via the City’s YouTube channel)
- Engineering and procurement services
- Corporate Services functions
- Virtual events
- Cul-de-sac snow removal
- Bulk garbage collection by appointment only
- Regular bulk garbage collection beginning in May
- Yard waste collection
- Animal Control services
- In-person visits to businesses or households (to the extent possible)
Until all City facilities are reopened, we have activated a work from home approach wherever possible to ensure business continuity and to maintain services. Residents and businesses can call the City’s main phone line at 748-1000 or email us at firstname.lastname@example.org, as all correspondence will be directed to the appropriate staff for response.
The City of Mount Pearl recognizes that COVID-19 is having a significant impact on our business community. We are committed to supporting businesses to the extent that we can and are taking the following initiatives:
- Waived all interest on business tax, commercial property tax, and water bills until December 31, 2020.
- Conducted a survey to understand the impacts on local businesses and determine if/where the City can provide support.
- Created a list of available government resources, events, and news to assist your organization during this time. Find them here.
- Download a printable COVID-19 sign package that can be placed throughout your workplace or business.
- Find a list of businesses that have adapted to offer safe services here.
What else can you do?
In an effort to prevent the spread of COVID-19 within communities and across the country, all Canadians are advised to follow national and provincial guidelines including:
- Stay at home unless you have to go to work
- Avoid all non-essential trips in your community
- Do not gather in groups outside your extended bubble
- Limit contact with people at higher risk, such as older adults and those in poor health
- Go outside to exercise but maintain physical distancing
- If you leave your home, always keep a distance of 2 metres/6 feet from others
- Practice proper hygiene, which can help reduce the risk of infection or spreading infection to others:
- Wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food (use alcohol-based hand sanitizer if soap and water are not available).
- When coughing or sneezing, cough or sneeze into a tissue or the bend of your arm, not your hand. Dispose of any tissues you have used as soon as possible in a lined waste basket and wash your hands afterwards.
- Avoid touching your eyes, nose, or mouth with unwashed hands
If you exhibit symptoms of the flu (coughing, fever, difficulty breathing, pneumonia in both lungs), please call 811 and adhere to the advice given.
We encourage everyone to stay informed by following credible sources of information.